FRONTLINER FOR

CONSUMER GOODS
AND RETAIL

For consumer goods and retail facility Fornliner can be the best solution all together. Imagine having 500,000 customers, 878 products on offer, 50 promotions running indexed manually. Isn’t it impossible to keep track of everything together? The answer is, with Frontliner “Yes”.

Why is Frontliner the right fit for consumer goods and retail facility?

CAPTURE REAL-TIME
REVIEW OF CUSTOMER

CAPTURE REAL-TIME
REVIEW OF CUSTOMER

With Frontliner, a digitalized and secured questionnaire is completed immediately after customer visit, thus customers will feel valued and be grateful that their opinion was sought, especially if there is an immediate follow-up. Customer review will help to find out things you didn’t already know about your business, also will enable you to act on these insights from an informed standpoint.

CHOOSE A METHOD THAT
WORKS FOR YOU

CHOOSE A METHOD THAT
WORKS FOR YOU

Include review form as an option when customers are waiting in a payment queue. When there’s customer crowed in the store, especially on weekends, payment counters face challenges to make customer check-out quick. In that case a data collection kiosk will help keep customers’ patience intact. It is a good include for you queue management system. Create incentives for reviews as part of getting a discount or membership card.

FACILITATE CUSTOMER EXPERIENCE

FACILITATE CUSTOMER EXPERIENCE

A positive customer experience is crucial to the success of your business because a happy customer is one who is likely to become a loyal customer who can help you boost revenue. one who’s loyal to your company, promotes your business through word-of-mouth marketing, and advocates for your brand and product or service. With Frontliner, create a good visitor experience and get more revisits with awards and active coupons. Through customer review you can also rectify mistakes done previously.

MEMBERSHIP CARDS AND DISCOUNT OFFERS

MEMBERSHIP CARDS AND DISCOUNT OFFERS

If taken digitally, customers tend to show more interest in filling up forms for membership cards. This data enables to develop a detailed understanding of the customer base and create personalized marketing campaigns that build stronger customer relationships. With the help of membership data, you can offer individual customers a series of discount vouchers based on their most frequent purchases. With Frontliner data management kiosk, you have the opportunity to advertise different offers or on going sales with colorful background and motion. It will immediately catch customer attention.

MANAGE CLOUD-BASED & LOCATION-BASED DATA

MANAGE CLOUD-BASED & LOCATION-BASED DATA

Deploying cloud-based software provides management teams with remote access to their system, something that is immensely valuable for managing data and maintaining visibility at all times. An important feature that would prove to be beneficial to retail businesses includes maintaining customer data within geo-boundaries.

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